Yes & Yes. Financing options may be available depending on the project. Please ask our team for current options.

We service the entire Okanagan Valley, and surrounding regions. (Osoyoos to Revelstoke) We also work with wholesalers and dealers outside the local area.

Yes. We offer consultations to review your space, discuss your needs, and recommend suitable solutions.

Kelowna 830 Crowley Ave and Summerland 15804 Industrial Ave

Security Roll shutters, exterior solace screens, Retractable Awnings, vinyl patio enclosures, fixed frame awnings

We have been proudly serving the Okanagan and surrounding areas since 1987, offering custom shade, privacy, and protection solutions for residential, commercial, and strata properties.

Yes. Many of our products are custom-manufactured in-house using high-quality materials, allowing us to control quality, lead times, and customization. Our manufacturing facility is in Summerland, BC.

Not at all. Our team can guide you through options and help you determine what works best for your space, budget, and goals.

Absolutely. Every project is custom-built, and we help with sizing, layout, colors, materials, and functionality.

Pricing depends on factors such as size, materials, mounting conditions, customization, and installation requirements. No two projects are exactly the same.

Yes. A 50% deposit is required to confirm your order and begin manufacturing.

Lead times vary based on the product, season, and customization. We strive for a 2 to 4 week turnaround.

Yes. Our experienced in-house installation team installs all products to ensure proper fit, function, and longevity.

We aim to minimize disruption and keep job sites clean and organized. Installation time varies depending on project size and complexity.

Some projects may require permits or strata approval, especially in multi-unit or commercial buildings. We can assist by providing drawings, specifications, and documentation as needed.

Yes. We are experienced in working with strata councils, property managers, and consultants.

Yes. We offer one of the strongest warranties in the industry, covering both products and workmanship. Warranty details vary by product.

You can contact our office directly to schedule service or support. We also offer maintenance and troubleshooting assistance.

Basic maintenance helps extend product life. We provide care and maintenance guidelines for all installed products.

Many issues can be resolved quickly through troubleshooting. Make sure to read the specific section of troubleshooting FAQ's on our website to assist before calling our service team. If service is required, our team is happy to help.

Yes. Our solutions are designed to withstand Canadian weather conditions when used and maintained properly.

Yes. We work with homeowners, builders, property managers, architects, and wholesale partners.

Simply contact our office by phone, email, or through our website to book a consultation.

Retractable screens are custom-installed screens that provide shade, insect protection, privacy, and solar control when in use, and retract neatly out of sight when not needed.

Retractable screens can be installed on patios, decks, pergolas, windows, doors, garages, and commercial openings. Each installation is custom-sized to fit the space.

Yes. The screen housing and rail guides are permanently mounted, but the screen fabric retracts into the housing when not in use for a clean, unobstructed look.

Yes. Depending on the screen type, they are designed to keep insects out while still allowing airflow and visibility. Although all outdoor spaces cannot be 100% bug free.

Yes, all of our screen fabrics are designed to reduce heat, glare, and UV exposure while still maintaining outward visibility.

We offer a range of screen densities to suit your needs, including 45%, 90%, 95%, and 99% UV blockage, allowing you to choose the right balance of shade, privacy, and visibility.

Yes. Privacy levels vary by fabric choice. The lighter the color the less you see through, providing great privacy from neighbors. Some fabrics offer daytime privacy while still allowing you to see out.

yes. By shading windows and doors, retractable awnings can help reduce indoor heat buildup, which may lower cooling demands during warmer months.

Retractable screens are designed to maintain outward visibility while reducing glare and heat. The level of visibility depends on the fabric openness and lighting conditions.

Generally, darker fabric colors provide better outward visibility, while lighter colors offer more privacy.

Retractable screens are available in both manual and motorized options, depending on size, location, and customer preference.

Yes our motorized screens can integrate with home automation systems, remotes, wall switches, or sensors, depending on the setup.

Our screens do not have a manual override system. Our suggestion is to purchase a portable battery back up, which can be used in cases of emergency for all appliances and household products. These can be easily purchased through Amazon, Home Depot and other electrical supply stores.

Retractable screens are designed for regular outdoor use, but wind tolerance depends on the size, mounting method, and fabric type. We always recommend retracting screens during high winds or storms.

Yes. Materials are designed for outdoor exposure.

Yes. We suggest dropping the screens and leaving them down as much as possible during the winter months. This will not only keep them operating properly in the colder weather but also prolong the usability of your patio so you can use it all year long.

Yes. All retractable screens are custom-manufactured to fit the exact opening and mounting conditions.

Yes. Screens can be mounted to wood, steel, aluminum, or masonry, depending on the structure.

Yes, we offer a wide range of frame and fabric color options to complement your home or building design.

We work with three local powder coaters to provide custom frame finishes, and carry a full line of Mermet screen fabrics, offering a variety of colors and openness levels to suit your project.

Minimal maintenance is required. Occasional cleaning and proper operation will help extend the life of the screen. We offer spring time maintenance for all customers.

Light rinsing and gentle cleaning are typically sufficient. We provide care and maintenance guidelines after installation.

Many common issues can be resolved with simple troubleshooting. We recommend visiting our troubleshooting page [insert link] before calling, as many concerns can be addressed by following a quick video guide.

If the issue persists, our team is happy to assist with service or repairs.

Our solar screens block 99% of the sun's heat and UV rays, keeping your outdoor space 10 to 15 degrees cooler when deployed.

Yes, our retractable awnings are backed by a 10-year manufacturer's warranty, The best in the industry.

In many cases, yes. Components such as fabric or motors may be repairable or replaceable depending on the issue.

Yes. Retractable screens are commonly used in strata and commercial applications and can be designed to meet appearance and functionality requirements.

Our team can assess your space and recommend options based on your needs, usage, and environment.

Contact our office by phone, email, or through our website to schedule a free, no obligation consultation.

A retractable awning is a custom-installed shade system that extends when needed for sun protection and retracts when not in use, allowing you to control shade, comfort, and exposure throughout the day.

Retractable awnings can be installed over patios, decks, balconies, storefronts, windows, and doors. Each awning is custom-designed for the specific space and mounting conditions.

Yes. The awning structure is permanently mounted, while the fabric extends and retracts as needed.

Yes. Retractable awnings help reduce direct sunlight, glare, and heat, making outdoor spaces more comfortable and protecting interior furnishings from UV exposure.

Yes. By shading windows and doors, retractable awnings can help reduce indoor heat buildup, which may lower cooling demands during warmer months.

Retractable awnings are available in both manual and motorized options, depending on the size, location, and customer preference.

For larger units-typically over 20 feet in width-we generally recommend motorization. As additional arms are required at this size, manual operation can become more difficult, making motorized systems a more practical and user-friendly solution.

Yes, motorized awnings can be operated automatically for added convenience and functionality. Control options can include handheld remotes, wall switches, timers, and weather sensors such as wind or sun sensors. These features allow the awning to adjust based on conditions, helping to protect the system and enhance user comfort.

Motorized awnings can be equipped with a manual override option, allowing them to be operated even during a power outage. This ensures continued usability and peace of mind in the event of unexpected power loss.

Retractable awnings are designed for sun protection, not extreme weather. We recommend retracting the awning during high winds, storms, or heavy rain. With all our motorized retractable awnings, the motor package comes with a wind sensor that will retract the awning when the wind picks up.

Our awning fabrics are water-resistant, but not fully waterproof. Retractable awnings are not designed to function as permanent rain shelters.

We recommend not using the awning during heavy rain or when water begins to pool on the fabric, as this can cause damage to the material and hardware. Damage resulting from water pooling is not covered under warranty.

Yes. Retracting your awning during the winter months or in severe weather conditions helps protect the system and extend its lifespan.

Retractable awnings are not designed to support snow load, and leaving them extended in these conditions can result in damage to both the fabric and hardware, which is not covered under warranty.

Yes. All retractable awnings are custom-manufactured to fit your space, ensuring proper coverage, function, and appearance.

Yes, we offer a wide range of fabric colors, patterns, and frame finishes to complement your home or building.

Depending on the awning style selected, frame color options typically include white, black, and clay. Our standard fabric collection includes over 130 color options.

If you are looking for something more customized, we can also offer Sunbrella fabrics for an additional cost, as well as custom powder-coated frame finishes to match your specific design preferences.

The Marcesa Beam is a patented design feature found in all of our retractable patio awnings. This unique center stabilizing bar creates a distinctive "hip shape" when the awning is extended.

This design enhances both performance and comfort by increasing overall strength and wind stability, while keeping the fabric taut to prevent sagging. It also provides additional headroom at the back and center of the awning, creating a more open and spacious feel.

The steeper front pitch improves protection from low-angle sunlight, giving you better shade control throughout the day-without compromising the clean, compact appearance of the awning.

Awnings can be mounted to wood framing, concrete, steel, or other structural surfaces, depending on site conditions.

Some installations, especially in strata or commercial settings, may require approval. We can assist with documentation and drawings if needed.

With proper use and maintenance, retractable awnings can last well over 30 years. The fabric generally needs replacing on average around 18 to 25 years.

Minimal maintenance is required. Regular cleaning and proper retraction during poor weather will help extend product life.

Many common issues can be resolved with simple troubleshooting. We recommend visiting our troubleshooting page [insert link] before calling, as many concerns can be addressed by following a quick video guide.

If the issue persists, our team is happy to assist with service or repairs.

Yes, our retractable awnings are backed by a 10-year manufacturer's warranty, the best in the industry.

Yes we can repair an awning if it is the same brand that we sell, we stock all parts or have easy access to parts needed. We reskin awnings with new material all the time.

Yes. We regularly work with strata councils and property managers and can provide supporting documentation as required.

Our team will assess your space, sun exposure, and usage to recommend a suitable solution.

Contact our office by phone, email, or through our website to book a consultation.

Rollshutters provide security, storm protection, insulation, noise reduction, and privacy. They're commonly used on homes and commercial buildings to protect windows and doors from break-ins, vandalism, extreme weather, and heat loss or gain.

Yes. Rollshutters act as a physical barrier, making forced entry significantly more difficult and time-consuming. This alone is often enough to deter opportunistic break-ins and vandalism.

In some cases, yes. Insurance providers may consider rollshutters a risk-reducing security measure. While discounts vary by insurer, rollshutters can help improve a property's risk profile, especially for commercial buildings.

Rollshutters can be either:

• Motorized (most popular) - operated by switch, remote, or smart home integration
• Manual - crank or strap operated

Motorized units include manual override options in case of power outages.

Absolutely. Rollshutters are well suited for Canadian climates and help:

• Reduce heat loss
• Block cold drafts
• Protect windows from snow, ice, and wind

Many customers keep them down overnight in winter for added insulation.

Modern rollshutters are designed to operate smoothly and relatively quietly. While some operational noise is normal, proper installation and high-quality components make a noticeable difference in minimizing sound.

Not at all. Rollshutters come in a variety of colors, finishes, and profiles and can be discreetly integrated into both residential and commercial architecture.

High-quality aluminum rollshutters are built for long-term performance. With proper installation and normal use, they can last 20+ years, and individual components can often be serviced or replaced.

Minimal maintenance is required. Occasional cleaning of the shutter curtain and guide rails is usually sufficient. Motorized systems may require periodic inspection over time.

Motorized rollshutters can include a manual override, allowing them to be opened or closed during power failures.

Yes. Rollshutters are commonly used for:

• Storefronts
• Restaurants
• Offices
• Warehouses

They protect glass, reduce after-hours risk, and can help lower repair costs from vandalism or break-ins.

Yes. Rollshutters are custom manufactured to fit each opening, ensuring proper operation, security, and appearance.

We've been serving the Okanagan for over 30 years, manufacture locally, keep parts in-house, and use our own trained installers-not subcontractors. This allows us to provide long-term support, service, and product knowledge you can rely on.

Contact our office by phone, email, or through our website to schedule a free, no obligation consultation.